Useful tips for online Household insurance

1. Registering a claim in case of insurance event under Household insurance

To register a claim in case of insurance event under Household insurance you have to send a written notice to the insurer. In the notification to the insurer you should describe the details of the occurred event and the circumstances that caused it. There should be a list with the destroyed, damaged or stolen property. Generali Insurance AD provides you with the possibility to register your claim also online on klienti.generali.bg, which is considered as written statement. In case the insurance event is burglary or theft you should inform Regional Police department of Ministry of Interior.  In order to prove that the stolen belongings are your possession you have to provide the following documents (invoice, receipt, waranty card, etc.). If the insurance event is fire you should immediately inform Chief Directorate Fire Safety and Civil protection and afterwards within 24 hours to contact your insurer.

2. How to react in case of material damages caused by an earthquake

When the occurred insurance event under Household insurance is related to the risk "earthquake" and if the damages could be classified as serious first you have to inform Chief Directorate Fire Safety and Civil protection. Take all the possible measures in order to safe and preserve the insured property. Inform also the insurance company and ask for additional instructions for your further actions.

3. How to react in case of material damages caused by natural disaster (storm, flood, hailstorm etc.)

In case the occurred insurance event under Household insurance is related to the risk “Natural disaster” you should immediately inform the Chief Directorate Fire Safety and Civil protection. If possible don’t try to restore the damaged by the event property. In shortest terms inform the insurance company. The insurer will send an expert who will examine the damaged property.

4. Defining the most suitable insurance limit for your property

When choosing an insurance coverage or limit we would recommend you to select the most suitable according to the market evaluation of your property and the maximum coverage for the respective movable property.

Using the calculator for online Household insurance you can calculate and consider your choice of covered risks also in terms of the price that you would like to pay for the insurance.

Generali Insurance AD facilitates its clients by offering entirely online Household insurance – it takes only a few minutes.